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Service Type Example

Table of Contents

Summary #

Service types provide a means to categorize services within the system and are primarily used for reporting purposes. Examples types could be: Data, Voice, Fee, Device, or more granular categories.

In this example we will create a simple service type called ‘Data’ setup as a recurring charge type. This type could be associated with recurring internet/network based services (e.g. cell phone data service).

For more information on the fields presented on the service type screen reference the Service Types Screen screen help article.

Prerequisites #

  • Service types can be setup in the system immediately, there are no prerequisite configuration steps

Sample Configuration #

  1. Log into the LogiSense Billing application
  2. Click on the Setup menu then on Product Catalog and then Service
  3. Next click on the Service Types tab in the upper right
  4. Click the button to add a new service type
  5. Give your service type a name and then select the applicable base type from the drop down. For more information on base types see the Service Types Screen screen help
  6. Click the Save button to add the new service type

The new ‘Data’ recurring service type can now be configured on services

Next Steps #

  • Next the statuses that you permit services to be in must be defined. See the Service Status Example article for an example of how to configure service statuses
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